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Customer username:
Customer ID:
Domain name support request:
Contact name (ex: Randy):
Contact e-mail address:
Re-enter e-mail address:
Contact phone (ex: 480-555-1212):
Priority:
** SELECT PRIORITY
Low; can be resolved at supports convenience
Normal; important, but can be solved within the 12hr window
Emergency; this problem should be solved immediately
Category of problem:
** SELECT CATEGORY
Problem using existing service
Change to existing service
Addition of new feature/service
Removal of existing feature/service
Question about feature/service
Other...
Area of problem:
** SELECT AREA
Email; sending, receiving, etc.
Website; scripting, certificates, images not loading, etc.
FTP; uploading, downloading, updating website, etc.
Domain; not resolving, registration, etc.
Database; SQL queries, access control, etc.
Other; something not covered above...
Regarding (brief overview):
Message:
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